Privacy Policy
Last updated: August 2026
Orange Circle Ghost Tours (“Orange Circle Ghost Tours,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website at ocgt.boo (the “Site”) and when you book or take one of our tours, how we use it, and the choices you have. By using the Site or booking a tour, you agree to this Policy.
Information We Collect
Information you give us. When you submit a booking request through the form on our Site, we collect the information you provide, which may include:
- Your name
- Your email address
- Your phone number
- Your preferred and alternate tour dates
- The number of guests in your party
- Any message or questions you send us
- Your confirmations that all guests are 13 or older, that you agree to this Privacy Policy, and that you understand our cancellation policy
Information collected automatically. As with most websites, our hosting provider records limited technical information (such as IP address, browser type, and the pages requested) in standard server logs used to operate and secure the Site. Our Site does not use advertising or analytics tracking cookies.
Payment information. When you pay for a tour, your payment is processed by Stripe. You enter your card details on Stripe’s secure checkout, not on our Site, and we do not see or store your full card number. We receive confirmation of your payment and limited details such as your name, email address, and the amount paid.
How We Use Your Information
We use the information you provide to respond to your booking request and confirm your tour date, communicate with you about your reservation, keep records of bookings, maintain and improve the Site, and meet our legal obligations. We do not use your information for third-party advertising, and we do not sell it.
How We Share Your Information
We do not sell or rent your personal information. We share it only:
- With service providers who help us operate the Site and take bookings, such as our form-delivery provider (Web3Forms), our payment processor (Stripe), and our website host (Cloudflare). These providers handle information on our behalf and are expected to protect it.
- When required by law, or to protect our rights, safety, or property, or those of others.
Third-Party Services
Our Site relies on a few third-party services that maintain their own privacy practices: Web3Forms delivers your booking submissions to us by email; Stripe processes tour payments and handles your card details on its secure checkout; Cloudflare hosts and delivers the Site; Google Fonts provides the fonts on the Site; and Google Maps loads only if you choose to view the meeting-point map, at which point Google may receive your request. We encourage you to review these providers’ privacy policies.
Cookies
The Site does not set advertising or analytics tracking cookies. Certain optional features, such as the Google Maps embed, may set cookies only if you choose to load them.
Text Messaging
We do not currently send marketing text messages. If we contact you by phone or text to confirm your booking, we use the number you provide only for that purpose. If we introduce text reminders in the future, we will update this Policy and obtain any consent required by law.
Data Retention
We keep booking-request information only as long as needed to respond to your inquiry, provide your tour, keep reasonable business records, and meet our legal obligations, after which we delete or anonymize it.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (as amended) gives you the right to know what personal information we collect and how we use and share it, to request access to or deletion of your personal information, to correct inaccurate information, and not to be discriminated against for exercising these rights. We do not sell or share your personal information for cross-context behavioral advertising. To make a request, contact us using the booking form on our Site. We will take reasonable steps to verify your request before responding, as permitted by law.
Children’s Privacy
Our tours are intended for guests 13 and older, and our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us information, please contact us and we will delete it.
Security
We take reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after changes take effect means you accept the updated Policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach us through the booking form on our website at ocgt.boo. Orange Circle Ghost Tours is based in Orange, California; guests meet at 155 S. Glassell Street, Orange, CA 92866.